Frequently asked questions

Magical Cafés is a guide to cafés where you can work, study, meet friends or simply enjoy great coffee. Each café shows the things that matter when you sit down with a laptop — Wi-Fi speed, noise level, power sockets, seating, opening hours and real reviews from guests.

Digital nomads, remote workers, students, travellers and anyone who loves a good café. Café owners use it to show their café to people looking for exactly what they offer.

Yes. Browsing, searching, the coffee map, saving favourites and writing reviews are all free. Only café owners can choose an optional paid plan for a fuller café profile — see Pricing.

We list cafés in cities all over the world, grouped by country. Browse them on the Cities page or spin the globe on the Coffee map. New cities appear as soon as their first café is added.

Cafés are added by our team, by café owners and by the community. Every new café is checked before it goes live, and reviews from real guests help others decide.

Not yet — the website works on any phone like an app. Tip: open it in your browser and choose “Add to Home Screen” to keep it one tap away.

Open a city page, then use the filters — for example fast Wi-Fi, power sockets, quiet or outdoor seating. You can also sort by rating or newest. The results update instantly without reloading the page.

The Coffee map shows every café on a globe. Spin it, zoom in on a city, filter by amenities or tap “Near me”. The list next to the map shows the cafés in the area you are looking at.

They are quick guides from the café’s profile: Wi-Fi speed (slow to very fast), how loud the café usually is (silent to loud) and coffee prices (cheap to expensive). Reviews often add more detail, like exact speeds or the best tables.

We do our best, and owners can update their hours (including holidays) at any time. Hours can still change, so for a special trip it is worth checking the café’s website or calling ahead.

Top rated – 4.6★ or more from at least 10 reviews. Remote-work friendly – fast Wi-Fi, power sockets and laptops welcome. Specialty coffee – the café serves specialty coffee. Most loved in … – the most saved café in its city. New – added in the last 30 days. Verified owner, Featured and Magical Partner show that the owner manages the profile.

When you sort by newest or rating, cafés on a paid plan (Featured) are shown at the top and marked as such. Sorting A–Z is always purely alphabetical. Ratings and reviews can never be bought.

Go to Join and choose “Continue with Google” or enter your email to get a login link. Your free account is created the first time you sign in — no forms, no password.

Passwords get forgotten, reused and stolen. Instead you sign in with Google or with a one-time link sent to your email. It is faster and safer, and you never need to reset anything.

Check your spam or promotions folder and make sure the email address is spelled correctly. The link works once and expires after 15 minutes, so ask for a new one if needed — you can request another after a minute.

Yes. As long as it is the same email address, Google and the email link open the same account, with all your saved cafés and reviews.

Open your profile and go to Settings. You can change your name, photo, home city, what kind of visitor you are and a short bio.

In your profile go to Settings → Delete account and type DELETE to confirm. Your profile and saved cafés are removed for good. Cafés you added stay on Magical Cafés.

Tap the heart on any café. If you are not signed in yet, we ask you to sign in and save the café as soon as you come back. All your saved cafés are in your profile under “Saved cafés”.

Yes. In your profile click “Show on map”, or on the Coffee map switch on “My saved cafés”.

Open the café and click “Write a review”. Give an overall rating, add optional scores for coffee, Wi-Fi, comfort, quietness and value, write a few lines and add up to 3 photos. Your review is published right away.

Yes. Open the café again — your review is shown at the top with an Edit link. You can change everything or delete it. You can write one review per café.

Be specific and honest: how fast the Wi-Fi was, whether there were sockets, how busy and loud it got, how the coffee tasted and when you visited. Please keep it about the café, without personal details or offensive language.

Click “Report” under the review. Our team checks every report, and a review reported by several people is hidden until we have looked at it.

No. Owners can reply publicly to reviews on a paid plan, but they cannot edit or delete them. We only remove reviews that break our rules.

Sign in and click “Add a café”. Enter the name and address, a short description, opening hours, Wi-Fi and amenities, and a few photos. The city is set automatically from the address.

Our team checks every new café, usually within a few days. You will find it under “My cafés” in your profile and we email you when it is published.

Yes. Go to your profile → My cafés and click Edit. Changes to a published café appear straight away.

Please let us know through the contact page with the café’s name and what needs to change. If you own the café, ask us for your owner link so you can update it yourself.

Send us a quick message through the contact page. We will check it and remove the café or mark the change.

Bright, real photos you took yourself: the room, the coffee, the work spots. JPG, PNG or WebP. Please don’t upload photos of other guests’ faces or images you found online.

We send café owners a personal invitation link by email. Click it, sign in with Google or your email, and the café is linked to your account. Haven’t received one? Contact us through Become a partner and we will send it.

No problem — our team simply confirms that it is you, usually within a day. You will get an email as soon as your café is linked.

When you accept an invitation, your café gets the full profile free for 14 days: menu, offers, full story, contact buttons and up to 25 photos. After that you can choose a plan or stay on the Free listing.

Everything on your café’s profile: photos, logo and cover, description and story, opening and special hours, Wi-Fi and amenities, coffee details, menu, offers and events, and contact links. Changes are live immediately.

Yes, on the Monthly and Annual plans. Your reply is shown under the review as “Response from the owner” and the guest gets an email.

In your profile under “My business” → Stats: page views, how often your café is seen in lists, saves, and clicks on directions, calls, website and more. Paid plans also get a monthly report by email.

Each café is linked to your account and has its own plan, so you can upgrade only the cafés you want. All of them appear together under “My business”.

Yes. Open your café while signed in and switch between “Public view” and “Full profile preview” in the bar at the top. Sections that need a paid plan are marked.

Free (a full listing with 5 photos), Monthly ($19 a month) and Annual ($180 a year — two months free). Paid plans show your full profile, let you reply to reviews and feature your café in its city. Compare them on the Pricing page.

By card through Stripe, a secure payment provider — we never see or store your card details. Prices are in US dollars and renew automatically each month or year.

Yes. Go to your profile → My business → Manage billing and cancel with one click. Your full profile stays visible until the end of the period you have paid for.

No, payments for a period that has started are not refunded. When you cancel, you keep the full profile until the end of that period.

Yes, in Manage billing. Stripe adjusts the price automatically.

We email you and Stripe tries again over the next days. Your full profile stays visible for 7 days while you update your card in Manage billing.

Your café stays listed on the Free plan. Nothing you entered is deleted — paid sections are only hidden and come back instantly if you upgrade again.

In Manage billing you can see and download all your invoices and change your billing details.

Your name, email address and anything you add to your profile, plus your saved cafés and reviews. Read the full details in our Privacy Policy.

No. Other people only see your name, your photo (if you added one) and the reviews you write.

We count anonymous visits to café pages and clicks like “Directions” so owners can see how their café is doing. These numbers are totals per café and day — they are not linked to you.

Use “Report” under a review, or write to us through the contact page. We take every report seriously.